Measurement Monday

What a week! We’ve been improving the service, fixing bugs and talking to awesome new customers. New customers and existing customers alike may find our new help site useful, which you can use to send us feature requests, make suggestions about the service, and get ahold of us if you’ve been having problems.

Some great and late links for you to look at before diving into the week:

  • Jeff Leek, assistant Biostatistics professor at Johns Hopkins, is teaching a course at Coursera on Data Analysis. If you’ve got the time, it’s look like a great class to grow your analysis skills with, as well as pick up a little bit of R. Take a look at Jeff’s sneak peek on the classes topics. (Note: it’s already started, but you should be able to join late if you’d like to review the lectures and course materials)
  • On the entirely other side of the topical spectrum of data analysis, there’s a fantastic article by David Skok at forentrepreneurs.com called SaaS Metrics 2.0 – A Guide to Measuring and Improving What Matters. The article delves into the financial metrics of running a software as a service business, a topic we know is near and dear to many of our customers.
  • Finally, we’ve got a great bug hunt story from Daniel F Pupius about the lengths he and the GMail team went to track down some bad performing JS code in Internet Explorer. Most of us may never need to write an intercepting DLL for Internet Explorer :), but it’s a great lesson in cleverly isolating and measuring the pieces of a complex system.

Have a great week, everyone!

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