What to Expect When You’re Expecting Failure
Background
Instrumental is a key piece of infrastructure for many businesses, including Instrumental! We put significant effort into making sure that Instrumental customers can rely on us to be accurate, available, and consistent, but no system is perfect. There are two key components of our approach to reliability:
- Make it hard to do the wrong thing
- Assume that everything is going to fail
Example Incident
With that approach mind, let’s talk about what happened on the 16th of November. Read More